Calendar of Events Chamber Online Calendar of Events with One-Click Registration and Real Time Credit Card Processing.
Members can register for any Chamber Events/Programs with One-Click Registration. Once registered, the event/program will show up in the Member Personalized Home Page under "My Upcoming Events." A confirmation of the registration will be sent via email to them as well as an email reminder one day before the event. The Chamber will also receive a registration confirmation. Transactions are done in Real Time Processing by using Amex, Visa, MasterCard, Discover credit cards. Chambers may also provide members with other payment options like: "Pay at the Door", "eCheck", "Invoice", "Coupon" and more. The Chamber have a variety of reports in the backend to track all the event registrations and accounting reconciliation.
Website Personalization The Chamber Tools application provides your Chamber with the tools you need to put your members first.
Chamber Members can personalize your Chamber Main Website by selecting their special interest content for their own home page. Based on their interests, Members have the option to select which communications to receive: Special Chamber's news, personal calendar, Chamber Calendar of Events to register with one-click, Reminders, Chamber Online Membership Directory and Special Offers from other Chamber Members. Organized all on one custom page!
AA single, collaborative system for the Chamber Member Company entire sales,
marketing and customer service processes. Advanced yet easy-to-use Customer
Relationship Management(CRM) tools.
"My Office" section provides Members access to a full CRM (Customer
Relationship Management) application with a powerful customization and easy
integration. The Small Business Suite™.
“My Office” section provides Members access to a full CRM (Customer Relationship Management) application with a powerful customization and easy integration. The Small Business Suite™ CRM provides a robust suite of productivity and management tools, process automation, forecasting, rapid deployment and fast learning curve for users. “My Office” is a single, collaborative system for the entire sales process. Members can manage marketing activity across the complete customer lifecycle including customer service & support by using the “Case Management.” All of these features provide with an unsurpassed security and privacy for critical customer data.
This section is where Members keep track of their:
• General Contacts
• Leads
• Prospects
• Customers
• Tasks
• Business Appointments/Events
• Notes / Email
• Case Management
Click here to download the CRM User Guide (pdf format)
Full E-mail Marketing Application The Small Business Suite™ is a powerful system for capturing data regarding sales, customer service and customer interaction. The challenge lies within leveraging this data to cross-market, drive relationships, and engage your sales channels. The seamless integration of Small Business Suite™/ExactTarget is the solution.
Benefits of this integration include:
• Enables management of email communications at a corporate and local level
• Provides corporate control over email
• Saves time by providing a single access point
• Furthers one-to-one relationships with contacts
• Leverages your Chamber Business Suite™ investment
• Integration Functionality
• The integration of Small Business Suite™ and ExactTarget makes these benefits possible by providing the following functionality:
1. Send Branded Emails
Sales team members are able to securely access centrally provided marketing content to easily build and send emails directly to their Chamber Business Suite™ contacts.
2. Generate an Attribute Rich Mailing List from a Small Business Suite™ Report
Users are able to create a mailing list from a Small Business Suite™ report - without the manual steps of exporting files or mapping field attributes. Users can mail to an existing Small Business Suite™ list or create a new list easily and seamlessly.
3. Access Centralized Tracking for Each Contact
Past behavior is the greatest indicator for future behavior. Users now have a single access point to view all email communications and results (email opens and clicks) at an individual contact level. Results are available in the Contact Detail screen within the "Email Activity History" icon, and details such as email name, date sent, click-throughs, and link information are available by clicking on an individual history.
4. Utilize Tracking to Trigger Follow-up Communications
Aggregate tracking reports and individual contact level tracking may be utilized to trigger communications or more advanced campaign management based upon subscriber actions.
The “Email Marketing” section provides you access to the Small Business Suite™/ExactTarget Email Marketing Application to create your Email Marketing Campaign, automatically track every response to email campaigns, improve productivity of email communication, optimize your marketing spend by identifying your most successful campaign and more.
State of California Procurement – Business Certifications Search a database of categorized state contracts. Learn more about California Procurment and Small Business Certification. In addition to providing a searchable database of available contracts, we can provide assitance in completing the necessary paperwork and help Members company with any State Business Certifications.
Business Resource Center The Small Business Suite™ Business Resource Center provides Chamber Members with access to variety of products and services at substantially discounted prices. This includes Business Reports, Direct Marketing Solutions, Email Marketing Application, City and State Procurements, Professional Services and Offers.
Direct Marketing Solution A Direct Marketing Solution provides to Chamber Business Members a full range of list brokerage, list management, compiled lists, e-marketing media, direct marketing support services, mailing-house, telemarketing and graphic design.
Business Credit Reports Dun & Bradstreet business credit reports provide financial insight into prospects, customers, suppliers and competitors to the CBS Members. CBS Members Save over 15% off regular prices in all financial and credit reports.
Business Professional Services
The Business Professional Services
The Business Professional Services section offer to CBS Member business improvement and training designed to assist them and their staff to deliver better business results.
Business Information Resources
• Business Registration
• Permit Requirements
• Business Advise & Technical Assistance
• Demographics
• City Services
• Financing
• Counseling & Training Resources
• Legal Information
• SBA: Training Calendar and much more
Full backend Administration To set up Member Company employees accounts.
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